Cookie Policy

Last updated: April 12, 2025

1. Introduction

This Cookie Policy explains how Elmyr, a product of NEUROTASK AI PRIVATE LIMITED (CIN: U62099UP2024PTC195097) ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website and application (together or individually, the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Policy should be read alongside, and in addition to, our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Elmyr) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. Why Do We Use Cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Service. Third parties serve cookies through our Service for analytics and other purposes.

The specific types of cookies served through our Service and the purposes they perform:

  • Essential cookies: These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas. These cookies enable basic functions like page navigation, secure login, and accessing your account information.
  • Performance and analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. We use analytics tools such as Google Analytics and/or PostHog for this purpose.
  • Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
  • Targeting and advertising cookies: These cookies may be set through our Service by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

4. Cookies Used by Our Service

NameProviderPurposeExpiry
auth-tokenElmyrAuthentication and session managementSession
_gaGoogle AnalyticsUsed to distinguish users2 years
_phPostHogUser behavior analytics1 year
paddle_*PaddlePayment processing and checkout functionalitySession to 1 year

5. Cookies Used by Our Payment Processors

When you make a purchase or attempt to make a purchase through the Service, our payment processor (Paddle) may use cookies to process the transaction. We do not control these third-party cookies and they are subject to Paddle's own privacy policies and cookie policies.

6. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by following the instructions provided in the cookie banner that appears when you first visit our website.

You can also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Please note that if you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Browser Settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

7. GDPR and Cookie Compliance

For users in the European Economic Area (EEA), we comply with the EU General Data Protection Regulation (GDPR) regarding the collection and use of personal data, including through cookies. We only process your data when we have a lawful basis to do so, which includes:

  • When you have given consent
  • When processing is necessary for the performance of a contract
  • When we have a legitimate interest that is not overridden by your rights and freedoms
  • When we need to comply with legal obligations

We seek your consent before using non-essential cookies. You can withdraw your consent at any time.

8. How Often Will We Update This Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

9. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

NEUROTASK AI PRIVATE LIMITED
Floor 19, C-001/a2, Sector 16b
Noida-201301, Uttar Pradesh
India, 201301
Email: privacy@elmyr.app