Elmyr

1. Introduction

Elmyr ("we", "our", or "us") is a product of NEUROTASK AI PRIVATE LIMITED (CIN: U62099UP2024PTC195097) located at Floor 19, C-001/a2, Sector 16b, Noida-201301 Uttar Pradesh, Noida Sector 16, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

2.1. Personal Data

Personal Data refers to information that can be used to identify you as an individual. This may include:

Email address
First and last name
Phone number
Address, State, Country
Account login credentials and authentication data

2.2. User Content

We collect and store the images, designs, drawings, and other content you create, upload, or generate using our Service. This includes:

Drawings and sketches you create
Images you upload
AI-generated images you create
Text prompts and descriptions you provide
Templates you use or create

2.3. Usage Data

We collect information about how you use our Service, including:

Features and functions you use
Time spent using different tools
Navigation patterns and click behavior
The frequency and duration of your activities

2.4. Payment Information

When you purchase a subscription or make payments through our Service, the payment information is processed by our payment processor, Paddle. We do not store your full payment details on our servers. However, we may receive and store limited information about your transactions, such as the last four digits of your card, the card type, and the expiration date.

2.5. Technical Data

We collect technical information about your device and connection, including:

IP address
Browser type and version
Operating system
Device information
Time zone setting and location

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Service
Process your payments and manage your subscription
Personalize your experience based on your preferences and usage history
Improve our AI models and enhance our image generation capabilities
Send you important information regarding the Service, including updates and security alerts
Respond to your inquiries and provide customer support
Monitor usage patterns and analyze trends to enhance the user experience
Detect, prevent, and address technical issues
Comply with legal obligations

4. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

User-generated content (such as drawings and designs) will be stored in our system for as long as your account is active. If you delete specific content, we will remove it from our active systems within 30 days, though it may remain in our backup systems for up to 90 days.

If you delete your account, we will delete or anonymize your personal information and user content within 30 days, except for information we are required to keep for legal or legitimate business purposes.

5. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties include:

Paddle: Our payment processor for handling subscription payments.
Supabase: For user authentication and database services.
Unsplash, Pexels, Pixabay: For providing image search and stock photo integration.
Analytics providers: To help us understand how our Service is used.
AI model providers: For image generation and processing capabilities.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

Essential cookies: Required for the operation of our Service
Analytics cookies: To understand how users interact with our Service
Preference cookies: To remember your settings and preferences
Marketing cookies: To deliver relevant advertisements and marketing messages

For more detailed information about the cookies we use, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Right to Access: You can request copies of your personal information
Right to Rectification: You can request that we correct inaccurate or complete incomplete information
Right to Erasure: You can request that we delete your personal information in certain circumstances
Right to Restrict Processing: You can request that we restrict the processing of your information
Right to Data Portability: You can request that we transfer your information to another organization
Right to Object: You can object to our processing of your personal information

To exercise these rights, please contact us at privacy@elmyr.app. We will respond to your request within 30 days.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). If you are in California, you have rights under the California Consumer Privacy Act (CCPA).

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NEUROTASK AI PRIVATE LIMITED
Floor 19, C-001/a2, Sector 16b
Noida-201301, Uttar Pradesh
India, 201301
Email: privacy@elmyr.app